Terms & Conditions

1. General Information

These Terms & Conditions apply to all purchases made from Love & Liberty. By placing an order or making a purchase, you agree to be bound by these terms. Please read them carefully before proceeding with any transaction.

2. Orders and Payments

  • A £100 non-refundable deposit is required to secure any dress.
  • The remaining balance must be paid in full when the goods arrive in store, unless an alternative payment schedule has been agreed in writing with Love & Liberty.
  • No goods may be taken from the store until payment has been received in full.
  • Once an order has been placed, a binding contract is formed, and you become liable for the full cost of all items ordered.
  • All sales are final. In the event of cancellation, you will remain liable for the full cost of the items ordered.
  • Deposits are non-refundable under any circumstances.

3. Refunds and Exchanges

  • No refunds are offered on full-priced dresses.
  • We are, however, happy to exchange any full-priced dress within 7 days of purchase, provided it is unworn, unaltered, and in its original condition with all tags attached.
  • No refunds or exchanges will be accepted on sale dresses. All sale items are sold as seen.
  • Payments made in store are final and may only be exchanged within 7 days of purchase under the same conditions as above.

4. Alterations

  • It is probable that alterations will be required to achieve the perfect fit.
  • Alteration costs are not included in the purchase price of the dress and are the customer’s responsibility.
  • Love & Liberty does not offer alteration services, but we can provide a list of recommended seamstresses across Northern Ireland and Ireland.
  • Any agreement for alteration work is strictly between you and the seamstress. Love & Liberty accepts no responsibility or liability for any alteration work carried out by a third party.
  • No alterations can be started until the dress has been paid for in full.

5. Fit and Sizing

  • Once a dress has been ordered in a specific size, Love & Liberty cannot accept responsibility for the dress no longer fitting due to weight gain, weight loss, pregnancy, or any other circumstances beyond our control.
  • Please ensure that your measurements are accurate and that any expected changes are discussed before ordering.

6. Collection of Goods

  • All dresses must be inspected upon collection.
  • Customers are required to check the condition and accuracy of their order at the time of pick-up.
  • Love & Liberty cannot accept responsibility for the condition of any item after it has left our premises.

7. Sale Items

  • Sale goods are sold as seen and may include sample or display items.
  • No refunds or exchanges are available on sale goods.
  • Customers are encouraged to inspect sale items carefully prior to purchase.

8. Liability

  • While Love & Liberty strives to ensure every customer is satisfied, we shall not be held responsible for any loss, damage, or disappointment resulting from alterations, fit issues, or third-party services.
  • Our liability shall never exceed the original purchase price of the goods.

9. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:
Love & Liberty


📞 +44 28 9447 2222
📧 info@theweddingcentre.co.uk